Cláudio Gonçalves

Luandando OS · A Journey Through Architecture

PT

The Dossier

Section / 01 · The Dossier

Cláudio Gonçalves · Senior IT Solutions Architect

“Architecture is not the design of systems. Architecture is the design of understanding. It's how an organization perceives risk, anticipates constraints, builds consistency, and aligns technology with purpose.”

I'm a Senior IT Solutions Architect who started at the bottom of the stack and never really left it. Thirteen years ago I walked into Angola LNG as a Server Administrator, patching servers and chasing Exchange queues. Somewhere between the 3 a.m. troubleshooting and the compliance audits, I started seeing patterns instead of tickets — and by 2018, that shift had earned a new title: Architect.

Years in IT
20+
Years at Angola LNG
13
System reliability
99.9%

Focus Areas

Enterprise Architecture design and governanceIdentity & Access Management frameworksIntegration architecture across platformsRisk assessment and compliance alignmentDigital transformation strategyOperational excellence and reliability

Bilingual: Portuguese (native) · English (professional)

The Chronicle

Section / 02 · The Chronicle

Thirteen years of enterprise-architecture evolution at Angola LNG, 2013–2026. Five chapters are told in full; the rest as highlights. Select a year to expand it.

  1. The year I stopped being someone with technical skills and started becoming an IT professional, learning that safety, compliance, and operational excellence are non-negotiable.

    FoundationDisciplineGovernanceReliability

The Pillars

Section / 03 · The Pillars

Five forces that define the practice, each anchored to a concrete credential or track record.

01

IT/OT Convergence & Critical Infrastructure

13 years at Angola LNG — SCADA/PI/OT integration reviews

02

Identity & Access Governance

Active Directory for 500+ users; MIM SLA authorship

03

Cloud & Infrastructure Architecture (Azure)

AZ-303, AZ-305, AZ-500 training, Koenig Solutions

04

Governance, Risk & Compliance

ISO/IEC 27001 Foundation (PECB); zero business incidents, 2019

05

Automation & DevSecOps

SANS Cloud Security/DevSecOps Automation, 2025; 30% efficiency gain from automation

The Press

Section / 04 · The Press

Selected writing on architecture, data protection, and continuity. Published on LinkedIn.

  • JUN 2026Business Continuity vs. Disaster Recovery: a Solutions Architect's View

    Confusing Business Continuity with Disaster Recovery is a common — and costly — mistake. A solutions architect's view on why the two are different disciplines, and how getting that distinction right protects an organization when things go wrong.

    Original: “Continuidade do Negócio vs. Recuperação de Desastres: a Visão do Arquitecto de Soluções”

  • MAY 2026We Share Too Little. And It Costs Us More Than We Think.

    Reflections on knowledge-sharing culture in IT — from Angola's oral tradition of sharing knowledge under the imbondeiro tree, to why that same openness disappears the moment we walk into an IT department, and what it costs us.

    Original: “Partilhamos pouco. E isso custa-nos mais do que pensamos.”

  • NOV 2024Sustainable IT Architectures: Building a Digital Future That Respects Our Planet

    Green IT is no longer a passing trend. Data centers consume up to 1% of global energy — a look at liquid cooling and other concrete strategies for building digital infrastructure that respects the planet.

    Original: “Arquitecturas Sustentáveis de TI: Construir um Futuro Digital que Respeite o Nosso Planeta”

  • NOV 2024The Risk of Data Leaks in Angola — A Growing Challenge

    Angola's digital growth has outpaced its data-protection practices. A look at the legal framework (Lei n.º 22/11, the 2020 Penal Code update) and what organizations still need to do about DLP, training, and international cooperation.

    Original: “O Risco do Vazamento de Dados em Angola – Um Desafio em Crescimento”

The Ledger

Section / 05 · The Ledger

IT Solutions Architect at Angola LNG — thirteen of my twenty-plus years in IT, after six years in banking at BFA. I design and review the systems a plant runs on around the clock, which in practice means IT/OT integration, identity, and making sure a server change doesn't stop a shift. Azure architecture and security (AZ-303/305/500), ISO 27001, and the Enterprise Architecture Review Process that now gates significant change here. I wrote that one.

Experience

IT Solutions Architect

Angola LNG · Luanda, Angola · Sep 2018 – Present

  • Design and evaluate complex IT solutions for critical energy infrastructure operations, maintaining 99.9% system reliability
  • Lead hardware/software compatibility testing and technical risk assessment across cross-functional teams
  • Provide strategic technical consulting to stakeholders on solution design and cost-benefit analysis
  • Translate requirements from multiple operational departments into technical solutions supporting 24/7 energy operations
  • Implement security frameworks addressing threats and vulnerabilities across industrial environments
  • Mentor junior IT staff on enterprise solution design and security implementation best practices

Server Administrator

Angola LNG · Luanda, Angola · Aug 2013 – Sep 2018

  • Managed critical server infrastructure supporting 24/7 energy operations with minimal downtime
  • Administered Active Directory services for 500+ users across multiple operational departments
  • Built automation that improved server-management efficiency by 30%, using SCCM for standardized patching and software distribution
  • Supported SAP application servers critical to business operations
  • Managed external domain services and DNS infrastructure
  • Led security compliance audits ensuring adherence to industry regulations

Senior Information Technology Technician

Menshen · Luanda, Angola · May 2010 – Aug 2013

  • Served as primary technical support contact for clients via phone and email
  • Installed, configured, and maintained software and hardware components to meet organizational needs
  • Managed network servers and technology tools, monitoring performance and optimizing efficiency
  • Enforced system security through access controls, regular backups, and firewall configuration
  • Mentored junior technicians and supported IT infrastructure projects

System Administrator

BFA — Banco de Fomento Angola · Luanda, Angola · Oct 2004 – Jun 2010

  • Installed and configured software and hardware components for optimal system performance
  • Managed network servers and technology tools, including monitoring and maintenance
  • Implemented backup and recovery strategies to protect data and ensure business continuity
  • Conducted regular system audits and security assessments to identify and remediate vulnerabilities
  • Provided technical support to end users across the bank's operations

Information Technology Help Desk Support

Grupo ECIL · Luanda, Angola · Dec 1999 – 2004

  • Primary technical support contact for clients via phone and email
  • Performed remote diagnostics to identify and resolve technical issues
  • Documented client interactions, issues, and resolutions accurately
  • Escalated complex issues and collaborated with the team on timely resolution
  • Mentored new team members on support best practices

Projects

Modern Windows Image Factory

Jul 2026

Open-source PowerShell that builds Windows 11 reference images by servicing the WIM offline with DISM, rather than running debloat scripts on every machine after Windows installs. The removal happens once, in the image, before any hardware exists, so first boot is already the final state and there is nothing left for a user to interrupt. Eleven sequential scripts, each dry-run by default, plus a reference-VM stage with THIN and THICK software profiles.

Teclado Mágico

Jan 2026

A Portuguese-language platform for teaching children to touch-type.

InfoSec Connect

Aug 2023 – Aug 2024

An information-security blog written from Angola, for people working in it. Mostly data protection, and the gap between security advice written elsewhere and what actually holds up here.

PowerShell Scripting for System Administration

Jan 2023

A GitHub collection of PowerShell scripts for everyday system administration: reboot reminders, Teams cache clearing, duplicate and empty-folder finders. Each one written because the manual version had been done one time too many.

CAST — Comunidade Angolana de Segurança e Tecnologia

2011

An Angolan community for security and technology practitioners, running since 2011.


Certifications

Anthropic · Feb 2026
LinkedIn Learning · Jan 2025
Certified in Cybersecurity (CC)
ISC2 · Sep 2024
LinkedIn Learning · May 2025
Cloud Security and DevSecOps Automation
SANS Institute · Jun 2025
LinkedIn Learning · Jan 2025
BCS Foundation Certificate in Architecture Concepts and Domains
Koenig Solutions · Jun 2024
SFIA Fundamentals
SFIA Foundation · Jun 2024
Certified Associate in Project Management (CAPM)
Koenig Solutions · Jun 2024
Cloud Security Knowledge (CCSK) Foundation
Koenig Solutions · Dec 2023
ISO/IEC 27001 Foundation
PECB · Dec 2023
AZ-500: Microsoft Azure Security Technologies
Koenig Solutions · Nov 2023
AZ-305: Designing Microsoft Azure Infrastructure Solutions
Koenig Solutions · Jul 2022
AZ-303: Microsoft Azure Architect Technologies
Koenig Solutions · Sep 2021
Certified Ethical Hacker
EC-Council · Nov 2016
Computer Hacking Forensic Investigator v8
EC-Council · Nov 2016
Exam 410: Installing and Configuring Windows Server 2012
Microsoft · May 2013

Education

Universidade Jean Piaget de Angola
2000–2003
Colégio Elizangela Filomena
Ensino Médio · 1996–1999

Languages

Portuguese
Native or bilingual proficiency
English
Full professional proficiency

Skills

Architecture & Cloud
Cloud-Native ArchitectureCloud InfrastructureMicrosoft AzureCloud SecurityIT Infrastructure ManagementVirtualization
Identity, Security & Risk
Identity and Access Management (IAM)Information Security ManagementISO 27001Vulnerability AssessmentNetwork SecurityDevSecOpsIT Risk Management
Governance & Delivery
Risk ManagementProject Management FundamentalsStakeholder ManagementRegulatory ComplianceQuality Management
Systems & Automation
Active DirectoryPowerShell ScriptingAutomationServer AdministrationMicrosoft Endpoint Configuration Manager (SCCM)Performance Optimization

Correspondence

Section / 06 · Correspondence

Open to architecture, governance, and IT/OT conversations.

Based inLuanda, Angola
LanguagesPortuguese · English

Luandando OS

Cláudio Gonçalves

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